EU customers: prices are exclusive of VAT (net). If you are located in the EU, we can only provide service to businesses with a valid VAT number.
Companies in Ukraine🇺🇦: PartsBox is free for you. Just sign up for a trial and contact support.
We will import your existing part database data into PartsBox. Any machine-readable format is fine: send us Excel spreadsheets, CSV data, SQL or XML dumps, anything goes. We will deal with it, process it and import as much as possible into PartsBox. Just E-mail us with your data after signing up (there is a non-refundable one-time charge of $199/€199 for this service). See also Data Migration.
For a limited time only, we are offering this service for FREE. Every commercial plan gets the Database Import Service at no additional cost.
It's your data. You can export everything you entered, anytime. Data export is a fundamental PartsBox feature that is developed and maintained to the same standards as the rest of the app. We want you to use PartsBox because it provides value, not because you are forced to. You can feel safe that no one will ever hold your data hostage.
No, the trial does not require a credit card. You will need to enter credit card information only if you choose to subscribe.
Monthly plans require a credit card. With annual billing, wire transfers are also accepted. Custom arrangements are possible in the Company plan and higher.
Your card information never reaches our servers: we don't see it, or store it. We use external payment processors (Stripe and Braintree) to process your credit card.
Yes, you can change plans at any time. Upgrades are immediately prorated, downgrades take effect from the end of the current billing period.
Selling to individuals is difficult. A hobbyist plan would be too expensive if we were not to lose money on every customer, so we'd rather provide it for free.
We support Hacker/Makerspaces, but each one is different: some are non-profit, and some are commercial businesses. If you run a non-profit Hacker/Makerspace, please contact us.
Yes, very likely. PartsBox sponsors a lot of non-profits. Please contact us and let us know about your organization or group.